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AquaStruct / Navis Yacht

Delete your Navis account

Request deletion of your account and associated personal data, even if you have uninstalled the app.

Request account and data deletion

Use the email associated with your Navis account. You do not need to sign in or reinstall Navis. AquaStruct E.E. (AquaStruct L.P.), the operator of Navis Yacht, receives this request.

Include your workspace name if known. Do not send passwords, verification codes or crew documents.

We use these details to process your deletion request. Read our privacy policy.

What happens next

We verify account ownership before deleting information and contact you using the address provided. If you no longer have access to that address, explain this in your request so we can discuss another way to verify ownership. Never send a password or verification code in this form.

You can also open your personal account settings in Navis and choose Delete account, then complete the emailed verification and confirmation steps. Removing the app alone does not delete your account.

Deletion removes your sign-in account and associated personal profile. We review associated files and other personal data, and coordinate with your workspace administrator where the organisation controls the records. If you own a workspace, we may need to arrange an ownership transfer before completing the request. We will explain any additional steps, retained records and expected completion date. We normally respond within one month and explain any permitted extension.

Records that may need to remain

Deleting a crew member’s login does not necessarily erase the organisation’s vessel maintenance, safety, employment, financial or audit records. These may need to remain for legal obligations, security, fraud prevention or legal claims. The applicable period depends on the record and the organisation’s obligations; we will explain any retention relevant to your request. Information no longer needed is deleted or anonymised.

A personal account deletion request does not by itself cancel an organisation’s service agreement. Tell us if your request also concerns a workspace or subscription so we can explain the applicable process.

Read the privacy policy for processing and contact details.